Privacy Policy

Last Updated: December 28, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

• Name and contact information
• Account credentials
• Payment information
• Studio and business information
• Client data you enter into the system

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Protect against fraudulent or illegal activity

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist in our operations, subject to confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Under Colombian Law 1581 of 2012 (Habeas Data), you have the right to: know, update, and rectify your personal data; request proof of authorization; be informed about data use; file complaints with the Superintendencia de Industria y Comercio (SIC); revoke authorization and request data deletion; and access your data free of charge.

6. Cookies

We use cookies and similar technologies to collect information about your browsing activities and to personalize your experience.

7. Contact Us

If you have questions about this Privacy Policy, please contact SYNKRONUS ENGINEERING S.A.S. at synkronus.engineering@gmail.com or call +57 324 436 0911.